Has your pharmacy added you as a challenge beneficiary? Log in to your beneficiary space for the first time and find your points by laboratory.
First login to my beneficiary space
Open the Opeaz invitation e-mail received at the address given to your pharmacy.
Click the link and choose your password.
Log in on the Opeaz login page (app.opeaz.com/sign-in) with this address and this password.
Result: you arrive in your beneficiary space, with your points by laboratory.
I already have an Opeaz account
If your e-mail address already has an Opeaz account (for example as a pharmacist), you do not receive a new password: an e-mail tells you that you have access to the beneficiary space, and you log in with your usual credentials.
The "your points are available" e-mail
When your points become convertible, you receive an e-mail with the points, the challenge, the laboratory and your balance; it also lets you access your beneficiary space.
I did not receive the beneficiary invitation e-mail
Check your spam and the "Promotions" tab of your mailbox.
Ask your pharmacy's administrator to check your address and click "Reinvite" ("Settings" page > "Team members" > "Beneficiaries" tab).
Otherwise, on the Opeaz login page, use "Forgot password / First login" with this address.
Change the e-mail address of my beneficiary space
As long as you have never logged in, your pharmacy can correct your address. After your first login, the address is locked: only support can intervene.
If it doesn't work
Still stuck → contact support via the Opeaz bubble, giving your e-mail address and the name of your pharmacy.